Shipping and Returns
Shipping and Return Policy
Worry Free Shopping
We get it, shopping online can be a little scary for some and not for others but at that moment when you click add to cart we want you to feel that we care about your order. So when you shop with we want to offer you free shipping on all orders over $99 and free returns.
We believe in simplicity so our shipping policy is just that - Free Shipping on orders over $99.00 anywhere in Canada.
So it wasn't what you expected. Not everything is and we can't all be perfect so why make it difficult. If your order is less than 30 days we'll gladly take it back and pay for your return shipping. If it's unused and still in the original packaging they why put a time limit on it? We're happy to take it back. Over 30 days and used? Give us a shout and we'll work with you to ensure your vacuum happiness.
How to Return
Contact us and we'll sort things out right away for you. Generally we'll look up and confirm your order, send you a return label and once we receive your order we'll refund or exchange your item depending on your needs.
Give us a call or send us an email and we'll be thrilled to help you any way we can.